|
|
| Review
: IPowerweb
by
Shaun (Jan 2006) |
Price
& Cost Effectiveness
IpowerWeb
pricing structure offers users a great value. For only $7.95 a month,
you receive
a complete web-hosting package with 400-megabyte storage space and
30 GB of web traffic. They do provide a number of good features, including
MySQL, PHP and FrontPage support. In general, they provide all the
goodies that are in the premium web hosting accounts - but at only
$7.95 a month. Overall, $7.95 is a good price to pay for this type
of package. However, we didn’t like the fact that the toll-free support
isn’t provided to the average user.
Reliability
In
comparison to the rest of the web hosting companies,
Ipowerweb’s servers
seem to be above average. We had several web hosting accounts with
Ipowerweb, and generally their server would always remain up. Throughout
our year of testing their services, their server has been down only
for a few hours. This isn’t acceptable, but it is great in comparison
to the majority of web hosting companies … that is except for the
web hosting companies ranking higher.
Data
Center
Ipowerweb’s
data center is located in Santa Monica, California.
A lot of their
information is hidden, but what is known is that they use SGI Origin
200 Servers. These are powerful servers that Ipowerweb uses to provide
to its users. They also have less than one thousand users on each
server; which is great because it ensures stability and less vulnerability
to hackers.
Customer
Service
Ipowerweb’s customer service has
improved within the past few months. Whenever
you called in the past, you would be put on hold for more over minutes.
They would then possibly direct you to an answering service if you
were on hold too long or if they were receiving other calls. With
recent improvements, now you can usually get a hold of someone within
five to ten minutes. Their phone number also becomes busy quite
often during certain times of the day. Furthermore, when you are
a new user with the system, they do not take orders over the phone.
Instead, they require that you place the order online. If you actually
do manage to get hold of the staff at Ipowerweb, their answers are
normally sufficient. However, not all customer support representatives
seemed properly trained. They claim to have 35 total employees within
the company.
Control
Panel
Ipowerweb is currently using CPanel
5. They state that they will
be soon releasing their own control panel called Dpanel; although
CPanel is still competent control panel software. It pretty much
has all the features that you need to manage your site, however,
Hsphere’s control panel still takes the lead. CPanel lacks a sufficient
website editing program and the control panel is missing several
advanced features for users, such as throttling for higher end users.
Overall
In general, Ipowerweb is a competent
web hosting company. Besides
the fact that at times it can be difficult to get a hold of anyone
at Ipowerweb, they have a high level of uptime and the most features
of their hosting package are on par with those of their competitors.
Ipowerweb is worth a shot if you are new to web hosting, because
they offer consumers one of the best values out there.
The following plans are available at IPowerweb
eBusiness Web Hosting Plan - $7.95
Windows Web Hosting Plan - $9.95
Cheap
Domain Name Registration - $2.95
Contact
Information
Telephone:
Support: 24 hours a day, 7 days a week, 365 days a year
Billing: Monday - Friday 7 AM - 7 PM (PST), Saturday 9 AM - 5 PM
(PST)
Sales: Monday - Sunday 7 AM - 7 PM (PST)
Main Line: 888-511- HOST (4678)
Outside the U.S. & Canada: 310-314-1608
Sales: sales@ipowerweb.com
Support: Email Support
Billing: billing@ipowerweb.com
Postal Mail:
iPowerWeb Inc.,
2800 28th Street Suite 205
Santa Monica, CA 90405
|
|
Untitled Document
|
