General
Impression
Serving
as the web hosting division of Add2Net, Inc.,
the staff and technical support team at Lunarpages
has an established five year history in the web hosting industry.
This is relatively long considering that most web hosting companies
are overnight operations and in reality you need a company that will
always be around. Lunarpages has earned a reputation as a provider
with superior customer support and a solid web hosting data center.
Unlike
most web hosting companies, you can always get through the phone
line with Lunarpages. Also, the $7.95 monthly plan offers everything
you need in order to make the presence of your business successful
on the web.
Facts
& Figures
Customer Base: Over 75,622
Registered Domains: 103,622 Market Share: 0.0947 %
Servers: 425
Location: USA
*** The figures are as of Thursday 2nd of September 2010.
Price
& Cost Effectiveness:
Lunar
pages offers decent pricing on their web-hosting plans.
For
a mere $7.95 a month, you receive 5000 MB of space and 400 GB of traffic.
They also offer a $22.95 web-hosting package, which has double the
amount of features. But for most users, the $7.95 is sufficient enough.
In
addition, you also get unlimited toll free support with all web
hosting plans, which isn’t common in most web hosting companies.
Among the many options available, they also offer the options to
purchase ASP and JSP on the Linux platform.
Data
Center
Lunar pages uses Dell Power Edge
2650 servers, with their data center located in downtown Los Angeles.
Their
latest servers are quad Xeon 2.4 GHz Xeon processors, with 6 GB
of memory and three 70 GB Raid Disk Drive. Compared to other web
hosting companies, they dominate over any other server offered by
any Web Hosting company.
They
currently use state of the art net infrastructure equipment and
plan to offer many new features in the future such as load balancing.
Furthermore,
they are connected to premium Tier-1 Backbone providers and are
multi-home with Level3, Genuity and Cable and Wireless. As a result,
you will get above average web hosting performance and reliability
that other providers normally charge a premium for.
Customer
Service
Customer
support at Lunarpages is superior and they are very responsive to
your questions. Even
e-mail support questions always get answered in a timely manner. This
is very different from any other web hosting company out there. Accounts
are usually setup the same day after they verify the order with you
over the phone within thirty minutes to one hour.
It
is essential that a working phone number be inputted into the system
in order for your account to be setup immediately.
Control
Panel
Lunarpages currently utilizes the
latest version of the CPanel 5 control panel. The
features are pretty much the same to other CPanel, such as mailbox
modification, password changes, ftp login modifications, statistical
information, and so on.
CPanel
doesn’t offer any web-building tool, but for web hosting administration
it offers the user an easy and intuitive interface along with powerfully
packed features.
Overall
Lunarpages is definitely a choice
of web hosting for many users. Not
only does it score tops with best features for the price, but it
is also great because you can call toll-free when you are in need
of assistance.
Other companies offering plans this low normally
require that you e-mail them for support inquires, and even if they
did provide support over the phone, there would be long distance
charges. Give Lunarpages a shot and you will not regret it.
The
following plans are available at Lunar Pages
Shuttle
Shared Plan - $7.95
Voyager
Plan - $22.95
Dedicated
Server - $99.00
Reseller
Plan
Free
Domain Name Registration for Life
Contact Information
Technical Support:
Toll-Free Phone:
1-877-LUNARPAGES
(1-877-586-2772)
(US/Canada)
0800-072-9150
(United Kingdom)
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Office Hours:
Monday-Friday
7:00am-5:00pm PST
Saturday-Sunday
8:00am-5:00pm PST
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Network Status:
562-697-8106 ----> 24 hour status line
International Phone
714-521-8150
(Outside US/Canada)
Fax: 714-521-8195
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Corporate office:
Add2Net, Inc.
Lunarpages Division
100 East La Habra Blvd.
La Habra, CA 90631
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